We are sourcing suitable applicants to work within a Corporate Services Division in a 6 month full time role. You will be required to provide accurate information on business technology products and support which meets user and business requirements.

RESPONSIBILITIES INCLUDE:

• Responding to enquiries within the required time.
• Communicate to users the progress of inquiries from receipt to closure, with the ability to provide information in both technical and non technical terms.
• Identify and advise the ICT Service Desk Manager of inquiries.
• Understand and comply to organisational policies and procedures.
• Provide reports on works carried out.

REQUIREMENTS/EXPERIENCE:

• Proficient in IT.
• Highly advanced communication skills, written and verbal.
• Ability to manage and prioritise tasks in a timely manner.
• Positive and professional attitude.
• Works well within a team environment.
• Excellent Customer Service.
• Current Police Check.

To apply provide a covering letter, your current resume including 3 professional referees to Ashleigh Cusack  admin@monarchpersonnel.com.au